a plus outdoor power equipment
**A Plus Outdoor Power Equipment** is a family-owned business specializing in outdoor power equipment sales, repairs, and maintenance. Here’s a detailed overview based on verified sources:
1. Core Business and Services**
- **Product Range**:
- **Lawn Mowers**: Offers brands like **Scag**, **Exmark**, **Toro**, **Walker**, and **World Lawn** .
- **Handheld Tools**: Carries **STIHL**, **Echo**, and **Shindaiwa** chainsaws, trimmers, leaf blowers, and hedge clippers .
- **Engines**: Services engines from **Kawasaki**, **Kohler**, **Briggs & Stratton**, and **Honda** .
- **Accessories**: Provides parts for lawn mowers, snow blowers, and generators .
- **Services**:
- **Repairs**: Handles small engine repairs for most outdoor equipment brands .
- **Warranty Support**: Offers manufacturer-backed warranties, though one BBB complaint noted unresolved warranty issues with a STIHL chainsaw .
- **Maintenance**: Provides tune-ups, blade sharpening, and seasonal prep .
2. Location and Operations**
- **Address**: 450 County Road 180, Leander, TX 78641, USA .
- **Hours**: Monday–Friday (8:00 AM–5:00 PM), Saturday (8:00 AM–1:00 PM) .
- **Years in Business**: Founded in 2003, operating for over 20 years .
- **Ownership**: Privately held by owners Frank and Mike Smith .
3. Brand Partnerships**
- **Key Suppliers**:
- **STIHL**: Authorized dealer for chainsaws, trimmers, and blowers .
- **Scag Power Equipment**: Certified dealer for commercial-grade lawn mowers .
- **Honda**: Offers generators, water pumps, and lawn mowers .
4. Customer Feedback**
- **BBB Rating**: A+ (though not BBB-accredited) with one unresolved complaint in the past three years .
- **Yellow Pages Reviews**: Mixed feedback, including praise for knowledgeable staff but criticism of rude service and long repair wait times .
- **Product Quality**: Customers highlight reliability of STIHL and Scag products, though some noted issues with warranty claims .
5. Additional Offerings**
- **Rentals**: Provides equipment rentals for lawn mowers, pressure washers, and generators .
- **Parts Inventory**: Stocks OEM parts for Cub Cadet, Husqvarna, and other brands .
- **Commercial Services**: Caters to landscapers with bulk orders and fleet maintenance .
6. Unique Features**
- **Local Expertise**: Serves Williamson County, TX, with personalized service and community-focused support .
- **Sustainability**: Offers eco-friendly options like battery-powered tools (e.g., EGO brand) .
- **Online Presence**: Website provides product catalogs and service updates .
7. Challenges**
- **Warranty Issues**: A 2021 BBB complaint alleged failure to honor a STIHL chainsaw warranty, though the company claimed defects were caused by improper fuel use .
- **Competition**: Faces rivalry from larger retailers like The Home Depot and specialized dealers like Action Equipment Center .
8. Industry Recognition**
- **STIHL Dealer Status**: Maintains certification as a STIHL servicing dealer, ensuring access to premium tools and technical support .
- **Scag Partnership**: Affiliation with Scag Power Equipment highlights its focus on high-performance lawn care solutions .
For specific inquiries, contact A Plus Outdoor Power Equipment at **(512) 260-0023** or visit their Leander location.